Service Engineer

Location : Stamford

This role is a mix between office and field based and requires great interpersonal skills and flexibility.

Responsibilities

* Installation and commissioning of units at clients’ sites.

* Training of operators and supporting them with applications, setup and automation/computer control.

* On site preventative maintenance, calibration and service.

* Advising customers on technical issues and fault diagnosis. Including part numbers/pricing on the phone and via e-mail.

* Modification and upgrades of company equipment.

* Compiling method statements and risk assessments for the workshop and onsite visits.

* Ensuring demo units are in working order; assisting with loading and unloading.

* Following up leads from sales teams with regards to support service and repairs.

* Identifying potential leads at site and briefing the appropriate sales team member to follow up.

Profile

* Qualification and experience in maintenance, support and installation of sophisticated electro-mechanical systems.

* Background in temperature control, heat transfer and and refrigeration would be useful.

* Ability to learn.

* Great communication skills.

* Knowledge of PLC programming and industrial communication protocols (e.g Modbus, Ethernet/IP).

* Office IT systems, including Word, email etc.

* Willingness to travel/overnight stays