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Escape

IT Support Analyst

Escape Kirkcaldy
30,000 to 35,000
32 - 40 hour


Show Recently closed jobs

    Escape

    IT Support Analyst

    Escape Kirkcaldy
    30,000 to 35,000
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £30,000 to £35,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    IT Support Analyst

    Location: Fife
    Salary: £30,000-£35,000 per annum + up to 15% non-contractual bonus
    Working Arrangements: 4 days on site, 1 day from home - 14:00 finish on a Friday.

    About the Company

    We are working with a highly successful business in Fife, with around 100 users across desktops and terminals. The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects.

    Role Overview

    We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands-on role ideal for someone who enjoys problem-solving, supporting users, and working across different IT platforms.

    Key Responsibilities

    Provide day-to-day IT support for approximately 100 users (desktop and terminals)

    Manage user accounts, permissions, and access across systems

    Support Office applications and ERP systems, including troubleshooting and user guidance

    Run ad hoc data queries and assist with reporting

    Assist with IT projects and initiatives as required

    Collaborate closely with IT Manager and other stakeholders to ensure seamless IT operations

    Required Skills & Experience

    Basic SQL experience for data queries

    Knowledge of Active Directory and Azure

    Experience or familiarity with ERP systems (Dynamics NAV preferred)

    Strong problem-solving skills and ability to work independently in a small team

    Excellent communication skills for interacting with users across the business

    Benefits

    Early finish on Fridays
    1 day of your choice working from home
    7% Pension contributions
    15% discretionary bonus
    Excellent work/life balance
    AND MUCH MORE.....Are you keen on finding out more about this brilliant role? Please hit APPLY TODAY
    Salary description

    £30000.00 - £35000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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