Business Support Manager

Job Title: Business Support Manager

Duration: 6 months, extensions likely

Location: Chester/Hybrid (3 days in the office, 2 days WFH)

Salary: Competitive

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Are you ready to take the next step in your career? Our client, a leading organisation in the banking industry, is seeking a dynamic Business Support Manager to join their Global Markets Operations (GMO) team based in Bedworth. This is an exciting opportunity to be part of a global operation with approximately 5,000 employees, where you'll play a pivotal role in driving operational efficiency and strategic initiatives.

Role Overview:

As the Business Support Manager, you will be the heartbeat of the organisation, coordinating a variety of operational, financial, and strategic activities. Your expertise will serve as a central point of contact for senior leadership, ensuring effective governance and decision-making across the organisation.

Key Responsibilities:

Business Analytics & Reporting:

Develop and communicate business analytics to spotlight improvement opportunities.
Produce operational and financial reports to facilitate senior leadership decisions.
Partner with analytics teams to enhance data accuracy and increase automation.Financial Management & Forecasting:

Support financial planning, budgeting, and performance monitoring.
Analyse financial performance, identifying key trends and variances.
Collaborate with Finance partners for P&L oversight and transparency.Operational Excellence & Process Improvement:

Drive initiatives to enhance operational efficiency and reduce manual workflows.
Support senior executives on strategic projects and governance routines.
Identify opportunities for new tools to boost operational effectiveness.Leadership Communications & Connectivity:

Communicate GMO's strategic priorities for clarity and alignment.
Coordinate management meetings and governance forums.
Partner with HR and Operations on workforce planning and compliance.Risk & Compliance:

Ensure adherence to operational risk frameworks.
Support risk identification and mitigation planning.
Align business management activities with regulatory standards.Required Skills & Experience:

Solid financial acumen with experience in forecasting and budgeting.
Strong understanding of P&L management and financial reporting.
Advanced Excel skills, including data modelling and financial analysis.
Exceptional data analysis capabilities with a knack for translating complex data into insights.
Strong stakeholder management skills, particularly in supporting senior leadership.
Ability to juggle multiple priorities while delivering high-quality outputs.
Excellent communication skills.

If you're ready to embrace this challenge and make a difference, we'd love to hear from you! Apply now and take the next step in your career as a Business Support Manager in our client's thriving organisation.

How to Apply:

To apply for this opportunity, please apply with an up-to-date CV.

Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.

Pontoon is an equal opportunities employer and an employment consultancy.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention