Job location: Stoke-on-Trent
Hourly pay rate: £13.10 per hour
Shifts: Monday to Friday, Days 08:30-17:00
Start date: ASAP
Duration: 6 months fixed term (possibility of permanent position)
Overview
The role of Installations Coordinator will focus on providing central office support to the Internal Account Managers and Planning & Installation Team. As Installation Coordinators your role will be to support the coordination and delivery of projects, liaising with customers and internal departments to ensure their efficient delivery and implementation.
Key Responsibilities:
* Be central point of contact and support for clients.
* Manage customer expectations, ensuring clear and consistent communication.
* Building, developing promoting and nurturing collaborative and transparent relationships with clients, establishing their requirements.
* Liaise internal departments including our subcontract network to ensure efficient, timely and accurate project delivery
* Effectively Coordinate multiple active 1 off jobs and Projects
* Schedule and Plan jobs
* Project updates and reporting for both internal and external contacts
* Problem Solving and Reporting if site issues
* Cover for colleagues during periods of annual leave or sickness
* Ensure you are aware of and comply with all data protection policies of the organisation relevant to their business role
* Report any actual or potential security breaches
* Contribute to data protection impact assessment where required
Personal Requirements:
* Excellent organisation, prioritising, planning and time management skills
* Attention to detail.
* Confident soft-skills when on the phone, dealing professionally with clients.
* Good understanding of business practice and commercial awareness
* IT proficiency
* Self motivated, flexible and determined
* Good internal and external relationship builder
* Experience at working both independently and in a team-oriented, collaborative environment is essential
Please Note:
The business is split across 2 sites in Stoke-on-Trent and you will be required to travel between them on occasion (10 minute drive).
You will on some occasions be responsible for locking up the office.
Contact:
Adam Jackson
(url removed)
(phone number removed)
Salary description
£13.10 - £13.10 per hour