IT Technician

Your new company
A multi-academy trust in Yorkshire has approached Hays with an exciting opportunity for an IT technician to provide support to a high school based in Sheffied. This is a permanent, full‑time role offering variety, responsibility, and the opportunity to work across multiple educational settings. This role will be based onsite 5 days a week.
Your new role
As an IT Technician, you'll play a key role in ensuring the smooth running of ICT systems across multiple school sites. Reporting to the IT Network Manager and working within a supportive team, you will:

Maintain and support the ICT network, hardware and software.
Assist staff and students with day‑to‑day technical issues, ensuring efficient and customer‑focused service.
Contribute to ICT development projects, helping to optimise system performance and introduce new technologies.
Manage and update inventories, helpdesk tickets, and documentation.
Install, configure and maintain ICT equipment, following best practice and regulatory standards.
Support training, integration of systems and ongoing digital development across the organisation.
What you'll need to succeed
To excel in this role, you will need:

Experience supporting IT networks in a busy, multi‑user environment.
Strong working knowledge of Windows 11, Microsoft 365 and a range of hardware devices (PCs, laptops, tablets).
Understanding of networking fundamentals such as DNS, DHCP, Active Directory and Group Policy.
Experience using a helpdesk system and providing high‑quality technical support.
Excellent communication skills and the ability to work effectively as part of a team.
A proactive, customer‑focused approach with the ability to problem‑solve and learn new skills.
A commitment to safeguarding and supporting young people.What you'll get in return
In return, you'll be part of a supportive and friendly team that values professional growth and collaboration. Benefits include:

Opportunities for training, development and career progression within a growing organisation.
A positive working environment that promotes innovation and teamwork.
Competitive salary £26400- £28598 per annum and pension scheme.
Free car parking
Supportive and friendly staff and leadership team What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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