Field Service Engineer – Canon Print Equipment

Field Service Engineer – Canon Print Equipment
Salary: Up to £35,000 (based on experience)
Location: Sheffield, South Yorkshire

This is a great opportunity for a Field Service Engineer to join a well-established, market-leading managed print provider that genuinely invests in its people and service function.

You’ll be working with a Canon platinum partner, supported by a collaborative and experienced service team, with realistic workloads and a strong emphasis on quality, not volume.

The Role

You’ll be responsible for servicing, maintaining, and supporting Canon MFDs, ImagePRESS, and Pro-Print devices, including Fiery controllers and network integration. The role is field based, covering the East and South Midlands and surrounding areas, with a strong focus on first-time fix and customer satisfaction.

What you’ll be doing

Servicing and maintaining Canon MFD and print production devices
Supporting and configuring Fiery controllers and workflows
Installing devices and integrating them into customer networks
Setting up scan-to-email and scan-to-folder solutions
Diagnosing faults and resolving issues efficiently
Building strong relationships with customers
Keeping service records accurate and up to dateWhat we’re looking for

A skilled field service engineer, who has gained exposure to all/any of the following: Canon MFDs, ImagePRESS, and Pro-Print equipment (or a mixture of any of these)
Comfortable working with Fiery controllers
Good understanding of networked print environments
Strong fault-finding and problem-solving skills
Great customer service skills
Full UK driving licence and right to work in the UK.What’s in it for you?

A salary of up to £35,000 based on knowledge and experience
Company car and fuel card
Pension scheme
Ongoing training and development with a Canon certified partner
Supportive, collaborative team environment
Long-term, stable role within a respected businessIf you're a skilled photocopier or print production engineer with exposure to Canon equipment, looking to work for a highly reputable business, please get in touch for further details