New grad! Knowledge & Systems Executive, Leeds or Manchester

This role is suited to a new grad with a good technical mind and one year of experience *****

Just in! A leading international professional services firm is seeking a Knowledge & Systems Executive to join its Research & Knowledge Services team. This is an excellent opportunity to join a collaborative and forward-thinking environment where knowledge, insight, and technology play a key role in delivering high-quality work for clients. This role will focus on the day-to-day maintenance, governance, and optimisation of the organisation’s intranet and knowledge systems, ensuring colleagues across the business can easily access accurate and up-to-date information.

Key Responsibilities

Maintain and update content across the organisation’s knowledge platforms and intranet systems.

Carry out governance, reporting, and administrative tasks across research and knowledge tools.

Support and troubleshoot systems in collaboration with colleagues across the Knowledge team and IT.

Respond to support requests from colleagues across the business in a professional, timely, and accurate manner.

Assist the Research & Knowledge Services team in handling requests received through the central helpdesk.

Utilise research, knowledge management, and current awareness tools to support internal teams.

Skills & Experience

Strong working knowledge of SharePoint, Microsoft Teams, and HighQ, gained through practical experience or training.

Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Experience with Power BI, Power Apps, or audio/video editing software would be beneficial but is not essential.

A customer-focused mindset, ideally developed in a service-oriented or internal support role.

Excellent attention to detail with a methodical and analytical approach.

A willingness to develop technical skills and learn new systems.

To be considered for this role, you need to be located in the UK with the necessary paperwork in place