Job Role: Sales Support
Hours: 3 days a week; 8.30am-5.00pm
Salary: £13.00 - £13.50 per hour
Role Type: Permanent
gap personnel acting as an employment business are currently recruiting a Sales Support for our client, based in Avonmouth, BS11. This is a hands‑on role supporting customer service, order processing, inventory and warehouse operations. The role will be a key point of contact for customers, helping ensure orders are processed accurately and promptly.
This role will be based in Avonmouth at our Head Office and will include the opportunity to go out to different sites to meet key customers.
Key Responsibilities:
Respond to customer enquiries eg regarding products, pricing, availability and delivery accurately, professionally and in a timely manner
Obtain pricing and prepare quotes for customers, including any necessary consultation with the team and research with suppliers
Develop and maintain effective long-term relationships with customers
Process customer orders using the order management system, from entry through to dispatch and invoicing
Generate and issue invoices accurately and promptly
Support with the returns process, including receipting, processing of debit/credit notes & stock control
Liaise with internal team members to resolve customer enquiries any order/delivery issues
Communicate effectively with suppliers eg regarding pricing, lead times and availability; raise Purchase Orders to source goods to maintain appropriate stock levels in consultation with the Electrical Manager
Support with general departmental duties eg receipting goods and ad hoc picking/packing of customer orders accurately and securely for transport
Requirements:
Industry experience preferred
Generally proficient with IT, including Microsoft Office
Strong planning and time management skills
Excellent communication and interpersonal skills with the ability to build effective relationships
Quality of records and paperwork (presentation, accuracy, timeliness and completeness) in line with company expectations and high standards
Ability to work autonomously, use own initiative and make considered, informed decisions
Ability to implement, and ensure compliance with, health, safety and company policies and procedures
Customer-focused with sound commercial awareness
Flexibility, adaptability and ability to cope with change
Keen eye for detail
High level of professionalism, confidentiality, honesty & integrity
Forward thinking with a positive, ‘can-do’ attitude
Full, clean driving licence preferred
If you are interested, please get in touch on (phone number removed) or click Apply now
Salary description
£13.00 - £13.50 per hour