Retail Store Manager

An exciting opportunity has arisen for an ambitious and customer focused Store Manager to lead a busy and successful self storage operation in Derby. This role is perfect for someone who thrives in a fast paced, customer driven environment and enjoys combining sales leadership, operational management and team development.

The Store Manager plays a pivotal role in driving the success of the store, ensuring excellent customer service, maximising occupancy and revenue, and maintaining high operational standards. This is a fantastic opportunity for someone who wants to take ownership of a business unit and make a real impact.

The Role
The successful candidate will be responsible for the day to day management of the store, ensuring strong sales performance, exceptional customer service and smooth operational delivery.

Key responsibilities include:

Driving store performance and achieving financial and occupancy targets
Creating and executing marketing and sales plans to grow revenue
Delivering outstanding customer service and building strong customer relationships
Managing, coaching and developing the store team to maximise performance
Monitoring enquiries and improving conversion rates
Ensuring the store is presented to a high standard at all times
Maintaining strong operational processes and accurate reporting
Managing rotas and supporting recruitment and training activities
Monitoring local market activity and competitor performance
Ensuring full compliance with company procedures and health and safety regulations
Identifying and managing store maintenance and operational improvementsWhat They Are Looking For
This role requires a proactive and commercially minded leader who enjoys driving results while maintaining a strong customer focus.

Successful candidates will demonstrate:

Strong leadership and team development skills
A passion for delivering exceptional customer service
Commercial awareness and the ability to drive sales performance
Excellent organisational and prioritisation skills
Confidence in analysing performance data and improving results
A proactive and solution focused mindset
Excellent communication and relationship building skills
A hands on approach with a strong sense of ownership and accountability Why Apply?
This is a brilliant opportunity to take ownership of a store, lead a team and play a key role in driving business success. The role offers a dynamic working environment where no two days are the same, along with the opportunity to make a genuine impact on store performance and customer experience.

Salary: £34,662
Location: Derby