Senior IT Business Analyst

This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.

We are seeking an experienced and detail-oriented Senior Business Analyst to join our IT team. In this role, you will act as a bridge between business stakeholders and technical teams, ensuring that technology solutions align with business needs and goals.

The ideal candidate will have experience of working in both Waterfall and Agile deliveries, with the ability to support an organisation as it transitions from Waterfall to Agile. You will collaborate with cross-functional teams to deliver high-quality, scalable solutions, leveraging your business analysis expertise to ensure that business needs are met effectively and efficiently.

This position requires excellent analytical and problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Key Responsibilities

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Engage in the early scoping phase of new projects, gathering high level requirements and business benefits that will enable the shaping of the solution, and input into the business case.

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Plan for and facilitate structured requirements workshops with the business to elicit and document requirements.

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Actively engage with solution architects, product leads, and technical teams to document functional requirements and support the delivery of products.

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Translate business requirements into Epics, Features and User Stories with detailed acceptance criteria in a requirement management tool, to track and baseline requirements.

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Ensure all deliveries across project and product teams are driven by baselined user stories and customer has understood and accepted the documented requirements.

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Develop and maintain As Is and To Be process flow diagrams, story mapping diagrams, wireframes and other documentation to support project objectives and stakeholder communication.

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Support system testing efforts by defining detailed acceptance criteria, validating test cases, and ensuring alignment with business and functional requirements.

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Support business acceptance by drafting UAT plans, and co ordinating the user acceptance testing phase.

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Enable business rollout, by drafting training material and carrying out user training when required.

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Ensure you develop personal and technical skills to ensure constant delivery of high-quality services for business analysis.

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Ensure you work actively to enhance the IT team’s service delivery.

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Ensure all relevant documentation is produced to agreed AHUK standards for the service, all processes and technical information to build and manage the application must be managed in a structured format.

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Share your expertise with the Business Analyst team, and contribute towards the BA Centre of Excellence.

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Experience of mentoring a junior Business Analyst is an advantage.

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Ensure all work carried out is either a supported service within an agreed SLA, or part of an approved project sanctioned by a product team.

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The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the post.

Ideally, you will be based around Birmingham, as there will be regular requirement to work from the CLC (Central Logistics Centre) in Birmingham as well as travel to other Service Centres around the UK