Service Engineer – Team Leader

We know that a business only thrives if our people are thriving. That's why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?
We are looking for a highly skilled and motivated Building Management System (BMS) Service Engineer Team Leader to join our Smart Infrastructure division! In this role, you'll combine hands-on technical expertise with leadership responsibilities, being responsible for a team of engineers while ensuring the smooth operation, maintenance, and optimization of Building Management Systems across a variety of client sites.
The role will require travel within the UK. Successful applicants will generally work within a defined geographical area, however travel outside this allocated area will be required from time to time.
It's exceptionally important that our people enjoy working here and therefore we take phenomenal pride in having a friendly, helpful and engaging culture
You will make an impact by...
• Lead and support a team of BMS service engineers, providing technical guidance and mentoring
• Supervise and coordinate planned and reactive maintenance activities for BMS systems
• Act as the point of contact for raised technical issues and complex fault diagnostics
• Ensure service delivery meets contractual KPIs and customer expectations
• Conduct site audits, system health checks, and performance evaluations
• Liaise with clients, contractors, and internal teams to ensure excellent service delivery
• Assist in the development of energy-saving strategies and system optimizations
• Participate in out of hours customer support
• Maintain accurate service records and contribute to continuous improvement initiatives
Your defining qualities...
• Proven experience working with BMS systems
• Strong understanding of HVAC systems, controls, and building automation
• Previous experience in a supervisory or team leadership role
• Excellent fault-finding, diagnostic, and problem-solving skills
• Strong communication and organizational abilities
• Relevant technical qualifications (e.g. Electrical Engineering, Building Services, or Controls Engineering)
Desirable qualities include...
• Siemens training or certification
• Experience with energy management and smart building technologies
• Familiarity with communication protocols such as BACNet, Modbus, and KNX
• Knowledge of IT networks and cybersecurity in BMS environments
We offer you...
• Hybrid Working: Achieve a healthy work-life balance with our flexible working arrangements
• Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
• Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days.
• A competitive salary and benefits package including company car
• Ongoing training and professional development in a collaborative and forward-thinking team culture
• Opportunities to work on high-profile and innovative smart building projects
Ready to own the future of smart building service delivery? Apply now and take the next step in your BMS career!
We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
Please note, this role will be subject to pre-employment screening checks, including but not limited to an enhanced DBS check, social media/online searches check and references.
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