Office Administrator

Job Description:

Job Overview

We are seeking a proactive and highly organized Office Administrator to provide essential administrative support to our Sales and Operations teams. This role is central to ensuring smooth day-to-day office operations, supporting sales activity and maintaining strong communication with both internal teams and customer.

Key Responsibilities

* Provide administrative support to the Sales team, including preparing and creating customer quotations

* Process customer on-hire and off-hire contracts accurately and efficiently

* Provide administrative support to external Sales team members, ensuring timely and efficient handling of requests and documentation

* Answer incoming phone calls promptly and professionally, directing customer enquiries to the appropriate team members

* Manage and maintain CRM data, ensuring accuracy, completeness and timely updates

* Perform general administrative duties to support both Sales & Operations teams

* Take initiative in identifying opportunities to support the team including the management team with administrative tasks, improving efficiency and effectiveness

* Support continuous improvement of administrative processes and systems

* Assist with ad hoc administrative tasks as required to support the business operation

Skills & Experience

* Strong communication skills, both written and verbal

* Excellent phone manner with confidence handling customer calls

* A positive “can-do” attitude with a willingness to take initiative

* Highly organized with strong time-management skills

* Efficient and detail-orientated, able to manage multiple tasks simultaneously

* Relentless in follow-up to ensure tasks and actions are completed

* Proficient in Microsoft Office applications

* Experience using CRM and ERP systems ( or ability to learn quickly )

Working Hours:

Monday - Friday 8:00am- 4:30pm

£28,000-£30,000 per year (Depending on experience)

25 days holiday plus bank holidays

Probation: 6 months

Job Types: Full-time, Permanent

Work Location: In person