Insurance Account Handler

Location: Fareham
Salary: £ DOE + commission
Hours: Monday - Friday 8.30am - 5pm (1 hour lunch), office based; hybrid working after probation, 3 days in the office, 2 days at home (Tuesday & Friday)
Benefits: Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environment
Aspire Jobs are working with a well-established and growing client in Fareham who are looking to recruit an experienced Insurance Account Handler to join their team.
The Role
You will manage a portfolio of clients, handling:
* New business, renewals and policy adjustments
* Client communications and relationship building
* Market presentations to secure best premium and cover
* Accurate documentation and system updates
Occasional travel to other offices may be required, so a full driving licence and your own transport is essential.
About You
* Experience in a similar insurance account handler role
* Background in personal lines or motor insurance (minimum)
* Target-driven with a proactive sales approach
* Comfortable handling both renewals and new business
* Strong organisation and communication skills
Key Responsibilities
* Achieve new business and renewal targets
* Proactively generate sales opportunities
* Maintain high customer service standards (90%+ satisfaction target)
* Handle complaints in line with FCA guidelines
* Ensure renewals and documentation are processed accurately and on time
* Build long-term client relationships (90% retention target)