Location: Evesham, Worcestershire (Hybrid – minimum 2 days in Head Office)
Salary: Up to £61,000 per annum
Contract Type: Permanent, Full Time
Hours: 37 hours per week, Monday to Friday, 9:00–17:00
We’re seeking an experienced Senior Contract Manager to join a forward-thinking housing organisation, reporting into the Executive Director. This is a key strategic role responsible for overseeing the delivery, performance, and commercial management of major repairs and maintenance contracts across the organisation.
The role offers a blend of office-based work, stakeholder engagement, and oversight of operational delivery across Worcestershire and surrounding areas.
The Role
As a Senior Contract Manager, you will take ownership of the end-to-end management of repairs, maintenance, and specialist works contracts, ensuring services are delivered to a high standard, are compliant, cost-effective, and provide excellent outcomes for residents.
You will play a pivotal role in managing contractor performance, driving value for money, and embedding a consistent contract management framework across the organisation.
Key Responsibilities:
* Oversee repairs, maintenance, and specialist works contracts from procurement through to delivery and completion
* Manage contractor performance against KPIs and SLAs, driving continuous improvement
* Lead regular performance and review meetings with contractors
* Ensure compliance with health & safety regulations, statutory requirements, and contract obligations
* Monitor budgets, approve invoices, and ensure effective cost control and value for money
* Analyse and validate performance data across internal and contractor systems
* Manage contract variations, disputes, and commercial negotiations
* Implement quality assurance processes, including post-inspections and audits
* Act as the key point of contact for internal teams, contractors, and stakeholders
* Support procurement activities, contract mobilisation, and future contract strategies
* Contribute to the development and implementation of a contract management framework across property services
About You
* Degree or professional qualification in Construction, Quantity Surveying, Facilities Management, or a related field
* Proven experience managing large-scale repairs and maintenance contracts
* Strong understanding of contract law, compliance, building regulations, and health & safety
* Experience managing contractor performance, KPIs, and SLAs within a housing or main contractor environment
* Strong financial acumen, including budget management and cost control
* Excellent communication, stakeholder management, and influencing skills
Desirable:
* Experience within social housing or main contractor environments
* Professional membership (e.g. RICS, CIOB)
* Project management qualifications (e.g. PRINCE2, APM)
* Experience with housing management systems and Schedule of Rates (SoR)
Benefits
* Hybrid working arrangements
* Holiday buying/selling scheme and paid leave for birthdays/annual celebrations
* 2 days paid leave to support house moves after probation
* Life assurance and health cash plan covering dental, physiotherapy, consultations, and 24-hour helpline
* Company contribution to wellbeing, mindfulness, and fitness programmes
* Online retail, supermarket, cinema, insurance, and holiday discounts
* Funded training and sponsored professional qualifications
* 2 days paid volunteering leave per year
Senior Contract Manager – Contracts Manager – Commercial Manager – Repairs & Maintenance – Housing – Asset Management – Compliance – Social Housing – KPI Management – Contractor Management – Worcestershire / Evesham
Salary description
£60000.00 - £61000.00 per year