Receptionist - 30 hours a week

Receptionist

Location: Leicester City Centre
Salary: £12.58 per hour (Scheduled increase from next month!)
Permanent | Part-Time (Approx. 30 Hours Per Week)
Start: ASAP

Are you a skilled Receptionist currently working within a GP practice but seeking a fresh challenge? We are looking for a compassionate, resilient, and highly organised individual to join our client's healthcare business.
You will be the first point of contact for service users and vulnerable patients, ensuring they receive a professional and empathetic welcome during their visit.

The Role

As the face of the service, you will manage a busy front-of-house reception while maintaining the integrity of patient data. Your day-to-day will include:

Patient Coordination: Meeting and greeting service users, supporting access to self-managed care, and booking appointments via the Inform EPR and SystmOne systems.
Communication: Managing a busy telephone service, accurately taking messages, and signposting patients to appropriate clinical services.
Data & Records: Maintaining patient records in line with Information Management policies, including updating demographics, scanning, and archiving.
Clinic Support: Working alongside nursing staff to support the smooth operation and closure of clinical venues.What You'll Need (Essential Criteria)

SystmOne Expertise: You must have a sound, working knowledge of SystmOne. This is essential for the role.
GP Practice Experience: Ideally, you are currently (or have recently been) working within a GP surgery or similar primary care environment.
Resilience & Empathy: You must feel comfortable and confident working face-to-face with vulnerable patients, maintaining total discretion and professionalism.
Experience with computer-based information systems and a high level of accuracy in data entry.Why Join?

Stable, Permanent Contract: Enjoy the security of a permanent role with consistent hours.
Competitive Pay: Starting at £12.58/hr, with a guaranteed pay rise already scheduled for next month.
Meaningful Work: Play a vital part in a service that supports the health and well-being of the local community.What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)