Sales Advisor

Lloyd Recruitment Services are seeking a motivated and customer-focused Sales Advisor to join our client's busy and growing team.

This is an excellent opportunity for an individual with strong customer service and sales support experience who enjoys working directly with customers and building positive working relationships. Experience within a construction or trade-based environment is essential for this role.

The role will involve providing expert product guidance, supporting customers with technical and purchasing advice, and ensuring a smooth and efficient sales experience. You will be interacting with customers both face to face, via telephone and email.

Key Responsibilities of the Sales Advisor:

Assist customers in selecting suitable products based on their requirements, specifications, and budget
Deliver outstanding customer service
Respond to product enquiries and provide practical advice where appropriate
Process sales orders accurately and efficiently using company systems
Handle cash, card payments, and invoicing, ensuring all documentation is correctly completed
Identify opportunities to upsell and cross-sell additional products during customer interactions
Develop and maintain strong customer relationships to encourage repeat business
Support daily operations ensuring the area remains clean, organised, and professionalKey Experience:

Previous experience in customer service environments
Knowledge or experience of construction or related trades (desirable)
Experience dealing with customers both face to face and over the telephone
Ability to provide product guidance and support purchasing decisionsSkills and Abilities:

Strong organisational skills with the ability to manage workload and meet deadlines
Excellent communication skills, both verbal and written
Good numerical, literacy, and administrative skills
Confident IT user, including Microsoft Office and company systems
Ability to remain calm and professional when managing challenging situations
Proactive, self-motivated, and results driven
Comfortable working both independently and as part of a team
Flexible and adaptable approach to changing prioritiesWhat's On Offer:

Salary up to £32,000 (DOE)
Bonus and benefits package
Monday to Friday (no weekends or bank holidays where applicable)
Career development and progression opportunities
Company pension scheme
Supportive and collaborative working environment
Onsite parking
Social and team eventsMust be a driver due to location

Extra Information:

Refer a friend and earn a retail voucher worth up to £500! Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer