Electrical Mechanical Support Administrator

Electrical Mechanical Support Administrator
Location: Dudley, DY1 4DA
Salary: Competitive, DOE + Excellent Benefits!
Contract & Hours: Full time, Permanent – Monday – Friday 07.30 – 4.00pm
Company Benefits: 5% Matched Pension, Holidays, 25 plus bank holidays, Life Assurance, Cycle to work scheme, Cash health care scheme – Paycare, Birthday Vouchers, Employee Assistant Programme, Branded Uniform, Free parking and Free tea & coffee!
Join the Hayley 24/7 Team!
Hayley 24/7 Engineering is a fast-growing provider of rapid and effective mechanical engineering solutions across all industry sectors.
We are now expanding our team and we have an exciting opportunity for an Electrical Mechanical Support Administrator to join our Rotating Equipment Services department!
This role is ideal for someone with strong administrative skills and a technical interest in electrical and mechanical services who enjoys working in a fast-paced, customer-focused environment.
What You’ll Do
You will support the Departmental Manager with the day-to-day operations of the Rotating Equipment Services department.
You will play a key role in coordinating workflows, supporting customer enquiries, processing orders and ensuring projects are completed on schedule.
As our Electrical Mechanical Support Administrator you will:
* Deliver exceptional customer service and maintain strong communication at all times
* Maintain accurate job packs and ensure document control aligns with quality standards
* Assist with planning and coordinating the daily operations of the electro-mechanical repair department
* Monitor inventory levels and order parts as required
* Regularly review work in progress to ensure timely completion
* Produce clear, concise written quotations for customers
* Prepare reports and documentation as needed
* Support monthly sales forecasting activities
What We’re Looking For
* Understanding of rotating equipment (desirable)
* Excellent organisational and communication skills
* Knowledge of safety standards
* Strong IT skills and administrative competence
* Customer-focused with a professional approach
* Understanding of quality assurance processes
* GCSE or equivalent
* Experience within a service-based engineering environment preferred
Why Join Hayley 24/7
You’ll be part of a dynamic and respected engineering business where your contribution directly supports operational efficiency and customer satisfaction. We offer a supportive environment, opportunities to grow, and the chance to work with industry experts across a variety of projects.
If you’re hardworking, keen to learn, and looking for a role where every day is different, we’d love to hear from you.
If you feel you have the skills and experience to be successful in this role then click on “APPLY” today!
No agencies please