Systems / Data Administrator

Mpeople Recruitment are looking for a Systems / Data Administrator on behalf of our client based in Central Rochdale. This would be a temporary contract for a minimum period of 4 weeks initially.

We are looking for an experienced administrator that is system savvy, has an analytical eye and great attention to detail, and can work well independently. This role would suit someone who enjoys problem‑solving, learns systems quickly, and can support others (colleagues) through change.

* Pay: Between £13 - £14 per hour dependent on experience.

* Working hours: 7 hours per day, 4 or 5 days per week Monday to Friday (28 - 35 hours per week)

* Location: Central Rochdale (OL16)

* Contract Length: Initially 4 weeks with the potential to be longer

Our client provide mental health services across the Rochdale and surrounding areas. This role is to work on a project surrounding referral‑process redesign and data‑quality improvement. They are seeking a proactive and technically confident administrator within a hands‑on role, that can take control of the set‑up of the new referral process within the existing Views database, ensuring the new workflow is correctly configured, tested, and embedded across teams. The successful candidate will support administrators and frontline staff to adopt the new process, provide practical guidance during rollout, and help ensure the system and data are accurate, consistent, and ready for reporting.

Main duties in the role:

* Process Setup - Configure new referral forms, fields, and workflows. Update templates to match the new structure. Test workflows before rollout. Identify and escalate issues quickly. Keep clear documentation of changes

* Process Development & Testing - Work with the team to refine the referral process. Support user testing with staff. Capture feedback and improvement ideas. Turn changes into clear step-by-step actions. Ensure the database reflects the final process.

* Staff Support & Adoption - Support staff during the transition. Guide use of new forms and workflows. Help run drop-ins, Q&A sessions, and troubleshooting. Act as a key contact for queries. Build staff confidence and consistency

* Guides & Training Materials - Create clear “how-to” guides. Include screenshots and quick reference sheets. Update materials based on feedback. Keep documents version-controlled and accessible.

* Data Quality & Power BI - Use dashboards to spot data issues. Support data corrections. Track and monitor data quality. Help staff understand impact on reporting

* General Project Support - Maintain trackers and documentation. Record actions and decisions. Support training, testing, and rollout. Help coordinate communication across teams

Skills, experience and attributes required:

Essential:

* Strong administrative skills with a hands‑on, problem‑solving approach

* Confident using and updating digital systems (Views or similar case‑management systems)

* Ability to learn new workflows quickly and support others to do the same

* Experience producing clear, user‑friendly guides or instructions

* High attention to detail, especially when updating system processes or data

* Strong communication skills and confidence supporting staff at all levels

* Comfortable working in a fast‑paced project environment

Desirable:

* Experience supporting system configuration or process redesign

* Familiarity with Power BI dashboards (navigation, filters, identifying data gaps)

* Experience in health, social care, or charity sector environments

* Understanding of referral processes or service‑user workflows

Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search