Social Media and CRM Executive

Job Title: Social Media and CRM Executive

Location: Kings Langley / Hemel Hempstead (3 days in the office, with flexibility for more when needed, e.g. filming/content creation)

Salary: £35,000–£40,000 plus a 10% annual bonus

We’re working with an exciting, fast-growing global brand looking to hire a Social Media & CRM Executive to join their EMEA marketing team.

Our client is a well-established global technology vendor specialising in connectivity and consumer electronics products. They operate within the IT channel, partnering with distributors and resellers to bring innovative solutions to businesses and consumers worldwide. With a strong presence across EMEA, they focus on delivering high-quality, design-led products that support modern, connected lifestyles—both at home and in the workplace.

You’ll be responsible for supporting and delivering engaging, data-driven campaigns across social media and CRM channels. Working closely with internal teams and external partners, you’ll help drive brand awareness, engagement and revenue growth across EMEA.

This is a hands-on role where you’ll be trusted to take ownership, bring ideas to the table and “crack on” with day-to-day activity while contributing to the wider strategy.

Key Responsibilities

Plan and execute multi-channel digital campaigns (social, email, web)
Create engaging, on-brand content and copy
Manage and grow social media channels across multiple regions
Support influencer and UGC campaigns
Monitor community engagement and optimise customer interactions
Assist with paid social campaigns, including optimisation and reporting
Analyse performance data and provide actionable insights
Support CRM activity, including email campaigns and customer journeys
Work closely with internal teams and external agencies

What We’re Looking For

Ideally 3–4 years’ experience in social media, digital marketing or CRM
(We will also consider ambitious candidates with 1–2 years’ experience who are eager to learn and grow.)
A self-starter who doesn’t require constant direction
Proactive, ideas-driven and confident managing your own workload
Experience across platforms such as Meta, TikTok, YouTube and LinkedIn
Photoshop, Canva and/or video editing skills are an advantage
Exposure to paid social and analytics tools
Strong organisational and stakeholder management skills
Experience managing multiple regions (EMEA), or knowledge of international markets (e.g. Germany), is a bonus
CRM platform experience (e.g. Salesforce, HubSpot, Klaviyo) is desirable
We are a registered Disability Confident Employer (Level 1) and, as such, will ensure that individuals with disabilities are provided with reasonable accommodations to enable full participation in the job application and interview process.

If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley, at (url removed). She will be happy to assist with your requests.

Keywords: Social Media Executive, CRM Executive, Digital Marketing, Paid Social, Social Media Campaigns, Community Management, Campaign Executive, Social Media Specialist, Lifecycle Marketing