Planning Coordinator

As a Planning Coordinator, you will play a crucial role in scheduling and organising engineers for planned and reactive maintenance. This is a high-pressure, fast-moving role that requires strong communication, attention to detail, and the ability to adapt quickly to changing priorities.

Key Responsibilities:

Schedule engineers for planned maintenance, emergency callouts, and reactive repairs.
Act as the first point of contact for engineers, ensuring they have the correct job details and support.
Handle a high volume of inbound and outbound calls, liaising with customers and engineers to coordinate jobs effectively.
Raise purchase orders and manage spare parts logistics for scheduled jobs.
Maintain accurate and detailed job records via CRM systems.
Ensure urgent job changes are communicated effectively to engineers and customers.
Work closely with the Service Manager to support team improvements and process efficiencies.Key Requirements:

Service Coordination Experience: Prior experience in scheduling engineers, planning maintenance, or working in a high-pressure service environment.
Strong Organisational Skills: Able to prioritise and manage multiple tasks in a fast-paced setting.
Excellent Communication: Confident on the phone and proactive in dealing with engineers and customers.
Resilient & Self-Motivated: Thrives under pressure and maintains a high standard of work.
Industry Knowledge (Advantageous): Experience in Facilities Management, Engineering Services, or Industrial Maintenance is highly beneficial.
Systems & Process Driven: Comfortable using SAP, or similar service management systems.

Our client is recruiting now for an immediate start - do not delay sending your CV if you have the skills outlined above. We will be in touch within 7 days if your application has been successful - please assume your CV has not been shortlisted if you do not hear from us in this time. Best of luck in your search