Operations Manager

Description:
Job Title: Operations Manager – Supported Living & Home Care Location: Cradley Heath West Midlands  Salary: £40000Job Type: Full-time, Permanent About Us We are a growing and values-driven care provider delivering high-quality supported living and home care services to individuals with diverse needs. Our mission is to empower people to live independently, safely, and with dignity in their own homes and communities.The Role We are seeking an experienced and motivated Operations Manager to oversee and drive excellence across our supported living and domiciliary care services. This is a pivotal leadership role, responsible for ensuring compliance, quality of care, operational efficiency, and team development.Key Responsibilities- Lead and manage day-to-day operations across multiple services - Ensure full compliance with regulatory standards and internal policies - Monitor service quality, implementing improvements where necessary - Manage budgets, staffing levels, and resource allocation - Support, mentor, and develop Registered Managers and care teams - Build strong relationships with commissioners, families, and stakeholders - Oversee recruitment, retention, and performance management - Drive business growth while maintaining high standards of care About You- Proven experience in an Operations Manager or senior leadership role within supported living or home care - Strong knowledge of regulatory frameworks and quality standards - Excellent leadership, communication, and organisational skills - Ability to manage multiple services and priorities effectively - Passionate about delivering person-centred care - Level 5 Diploma in Leadership for Health & Social Care (or working towards) preferred What We Offer- Competitive salary and performance-related incentives - Opportunities for career progression and professional development - Supportive and collaborative working environment - Company pension scheme - Generous holiday allowance How to Apply If you are a dynamic leader with a passion for delivering outstanding care, we would love to hear from you. Apply now by submitting your CV and a brief cover letter outlining your experience and suitability for the role