A specialist supplier and installer of fire door products, providing service nationwide to residential care, social housing and retirement living sectors has an exciting opportunity to work alongside the general manager and company owner joining a successful sales team and further growing the business. This is a commercially focused, office-based sales role responsible for converting inbound enquiries, developing existing client accounts and driving recurring service and installation revenue.
The successful candidate will play a key part in growing the company’s annual servicing and maintenance offering, increasing repeat business and maximising the lifetime value of the customer base.
Responsibilities of the Internal Sales Executive:
* Manage and respond to inbound enquiries promptly and professionally
* Call and develop current lists of generated leads
* Qualify opportunities and identify appropriate installation or service solutions
* Prepare and issue quotations
* Proactively follow up quotations to maximise conversion rates
* Manage a portfolio of existing customers
* Identify opportunities to introduce annual servicing and maintenance plans
* Re-engage previous installation clients to secure repeat business
* Build long-term client relationships to increase customer lifetime value
* Promote annual servicing and compliance plans
* Identify upgrade and cross-sell opportunities
* Maintain accurate CRM records and sales pipeline tracking
* Monitor quotation pipeline and sales performance metrics
Key Skills and requirements of the Internal Sales Executive:
* Has proven B2B internal sales or account management experience
* Is confident, professional and consultative in approach
* Can identify and develop opportunities within an existing customer base
* Is organised and capable of managing multiple opportunities simultaneously
* Experience using CRM systems and Microsoft Office
Internal Sales Executive
Ferndown BH21
Monday - Friday 8.30am-5pm
Salary £28k-£32k DOE
Salary description
£28000.00 - £32000.00 per year