Retail Manager – Luxury Brand

Retail Manager – Luxury Brand

We are proud to be partnering with a renowned, high-end sustainable luxury brand based near Cirencester (Gloucestershire) to recruit a permanent Retail Manager. This is an exciting opportunity to join a prestigious business with a strong reputation for quality, authenticity, and excellence.

The successful candidate will manage two retail shops and oversee pop-up events, leading a team of approximately 16 staff across full-time, part-time, and seasonal roles. This role is ideal for a dynamic and hands-on leader who thrives in a luxury retail environment.

Duties

- Manage the day-to-day operations of two retail stores

- Oversee and coordinate pop-up retail events

- Drive sales performance and achieve targets

- Lead, motivate, and develop a team of ~16 staff

- Deliver and maintain exceptional customer service standards

- Manage inventory and stock control

- Implement marketing and promotional activities

- Monitor and manage budgets and sales figures

- Ensure health and safety compliance

- Train and support staff development

- Maintain high standards of in-store presentation and visual merchandising

Requirements

- Proven experience in retail management, ideally within a luxury environment

- Strong leadership skills with a hands-on, lead-from-the-front approach

- Ability to motivate, develop, and inspire a team

- Creative flair for visual merchandising and store presentation

- Strong numeracy and IT skills (Outlook, Word, Excel, and retail systems)

- Excellent organisational and communication skills

- Willingness to travel for retail events (with flexible TOIL arrangements)

Hours: 40h per week across x5 days

Salary: Very competitive salary – able to disclose immediately upon enquiry + benefits including;

- Non-contributory 8% pension

- Life cover

- Staff discounts and free tickets

- Friendly and supportive working environment

- Opportunity to work with a prestigious luxury brand

- Occasional opportunity to meet high-profile individuals