Reservations Consultant

Looking for a role where no two days are the same, you're part of a busy team, and your earning potential reflects your performance? This could be the one.

TeamJobs are partnering with a fast-growing and ambitious business in Poole, specialising in tailored accommodation solutions across Corporate, Healthcare, Construction and Insurance sectors. With over 20 years of success behind them, they're now looking for a Reservations Consultant to join their fun, supportive and high-performing team.

What you'll be doing:

You'll be right at the heart of the action, managing enquiries, securing bookings and ensuring every guest journey runs smoothly.

Managing enquiries from first contact through to confirmed booking
Converting opportunities into high-value bookings while supporting revenue targets
Coordinating with internal teams to ensure smooth arrivals and great guest experiences
Keeping systems accurate and up to date, ensuring all tasks are completed daily
Supporting payments and working closely with the finance team
Responding quickly and professionally to guest queries
Assisting with maintaining online listings and supporting marketing activity
Building strong relationships with guests and property owners

What we're looking for:

2+ years' experience in Reservations
Background in serviced accommodation, corporate housing or hotels
Someone who thrives in a fast-paced, sales-focused environment
Highly organised with strong attention to detail
Confident communicator who enjoys building relationships
A proactive, positive team player

Working hours:

5 days out of 7 on a rota basis
Shifts between 8:00am - 6:30pm

What's in it for you:

Competitive hourly rate with excellent commission and bonus structure
A supportive and collaborative team environment
Opportunity to earn well based on performance
Company pension, discounts and wellbeing support
Regular team events and incentives

Why join?

This is more than just a reservations role, it's a chance to join a business that's growing quickly, values its people and offers the opportunity to make a real impact.

COMHP