Beeston, Nottingham
£33,494 - £35,257
This position is suitable for MTVH's hybrid working policy.
This role: Workspace Services are responsible for and committed to creating and maintaining MTVH's exceptional, flexible and safe workspaces that inspire and motivate our customers to deliver the best for our residents. Delivering the highest levels of customer service and satisfaction is critical to the success of the role and embedded within our 'One Team' culture. Your enthusiasm will be infectious, helping drive your team to achieve the highest standards. You'll be joining a high achieving team recognised for offering great services and operating together as one team. You'll have opportunities to grow within the organisation and within FM through our alignment with the IWFM and our own strategic roadmap of objectives focused upon becoming more sustainable.
Working across several sites in Nottingham and Derby, you'll be responsible for the statutory compliance output, working closely with contractors and stakeholders to ensure accurate and timely reporting, while managing your contractor relationships to achieve best value for money. Under your guidance, the team will provide key day to day support for building users, including reception, post services and oversight of catering and cleaning. This is a busy and varied role where you'll be line managing a team of four, reporting to the Regional Workspace Services Manager and be part of a larger national team, working towards common goals. If this sounds like you, then we'd love to hear from you!
What you'll need to succeed:
Track record of commitment to customer service and delivery of continuous improvement.
Have a minimum of 2 years' experience working in Facilities Management.
IWFM Membership or similar certification in Facilities Management desirable, though not essential.
Experience of working in a multi tenanted environment.
Experience in stakeholder and contractor management.
Ability to travel between MTVH sites as requiredKey dates: First-round MS Teams interviews to be scheduled w/c 06 April and second-round in-person interviews will follow.
Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.
We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.
We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.
A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.
In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.
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Salary description
£33494.00 - £35257.00 per year