We're looking for an Internal Account Support to join an office in Poole, Dorset. This permanent, full-time role (40 hours/week) offers a chance to work in a fast-paced, customer-focused environment with excellent career development opportunities.
What's in it for you?
Salary of £(phone number removed) with monthly profit share bonus
30 days holiday including bank holidays
Modern open-plan office with free onsite parking
Free lunch Fridays and charity dress-down days
Tuck shop snacks and birthday vouchers
Company social events and a supportive team environmentKey Responsibilities:
Providing frontline customer support, understanding order fulfilment, and resolving issues quickly
Managing and responding to delivery queries via phone and email
Handling customer orders from receipt to processing, using ERP, CRM, Excel, and Smartsheet
Coordinating goods in and working closely with purchasing and fulfilment teams
Booking transport to 3PL locations efficiently, considering vehicle sizes and routes
Preparing paperwork for internal processes and exports
Monitoring and managing stock at 3PL locations, validating reports, and recommending actions
Booking freight within approved allowancesWhat we're looking for:
Previous experience in supply chain, logistics, or distribution environments
Experience in order management, customer service, or supply chain support
Strong data analysis and forecasting skills
Experience using ERP systems and databases
If you're looking for your next step as an Internal Account Support in Poole, Dorset, we'd love to hear from you. Apply now to join a team that values your impact and celebrates your successes.
Job Number │ BS2603 / INDINDUSTRIALWC
Location │ Poole, Dorset
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
Salary description
£30000.00 - £34000.00 per year