Mechanical Service Engineer

Mechanical Service Engineer

Location: Near Polegate, East Sussex with regular international travel (France & Germany)
  
The Role

We are seeking a highly skilled Service / Mechanical Engineer to join a precision engineering organisation.

This hybrid role combines elements of Quality Inspection, Supplier Quality Management, and Production Engineering, with a strong emphasis on hands-on mechanical expertise.

The successful candidate will play a key role in inspecting, troubleshooting, and resolving complex mechanical and quality issues, both on-site and at supplier locations across Europe. You will act as a technical representative of the business, collaborating closely with suppliers and customers to ensure the highest standards of quality and performance.

Frequent travel to France and Germany will be required, often at short notice.
  
Key Responsibilities

Inspection & Verification

Inspect complex mechanical components and sub-assemblies against engineering drawings and specifications
Utilise metrology equipment including Faro Arm and CMM
Work to tight tolerances with a strong understanding of GD&T and datum structures
Apply appropriate AQL inspection plans based on supplier performance and product criticality
Maintain and update inspection requirements within the ERP system Supplier Quality & Technical Support

Build and maintain strong working relationships with suppliers and vendors
Act as the primary point of contact for supplier quality issues
Raise and manage Non-Conformance Reports (NCRs)
Conduct root cause analysis and ensure effective corrective actions are implemented
Support supplier audits and monitor supplier KPIs
Manage supplier status through ERP systems (e.g. Red Flag processes) Service, Fault Finding & Problem Solving

Travel internationally to investigate and resolve mechanical and quality issues
Diagnose faults and implement corrective actions on-site
Provide technical support and guidance to suppliers and customers
Ensure equipment and components meet required quality standards Continuous Improvement

Promote a “Right First Time” culture across suppliers and internal processes
Drive continuous improvement initiatives across the supply chain
Support enhancements in quality, efficiency, and production processes Documentation & Reporting

Record and report deviations from drawings and specifications
Work in accordance with ISO 2859-1:1999 sampling procedures
Maintain accurate inspection and quality documentation
Support ISIR and FAIR documentation as required   Essential Skills & Experience

Minimum of 3+ years’ experience in a precision engineering or manufacturing environment
Strong mechanical engineering background (e.g. machining, fabrication, or similar)
Proven experience using Faro Arm and/or CMM equipment
Ability to read and interpret complex engineering drawings
Experience working with tight tolerances and GD&T
Knowledge of ISO 9001:2015 and quality management systems
Experience managing supplier quality and resolving complex technical issues
Familiarity with quality tools such as SPC, AQL, and root cause analysis
Excellent problem-solving and fault-finding skills
Strong written and verbal communication skills Desirable Skills & Experience

Experience in welding and fabrication processes
Knowledge of ISIR and FAIR documentation
Qualification at HNC/HND/BTEC level (or higher) in Mechanical or Manufacturing Engineering Personal Attributes

Professional and confident, with the ability to represent the business on-site
Strong communicator, able to engage effectively with suppliers and clients face-to-face
Self-motivated with the ability to work independently and travel alone
Flexible and responsive, with availability to travel at short notice
High attention to detail and commitment to quality
Proactive, driven, and focused on continuous improvement Additional Requirements

Willingness to travel internationally (France & Germany) on a regular basis
Full right to work in the UK
Full UK driving licence (preferred)
Excellent English communication skills (written and verbal) Summary

This is a hands-on, mechanically focused engineering role suited to someone who thrives in a problem-solving, field-based environment. You will play a critical role in ensuring product quality, resolving technical challenges, and maintaining strong supplier relationships across an international network