Coleshill, Birmingham
Full time – 9 am – 5 pm (Monday – Friday) – On site
Salary £30,000 per annum + Commission
JOB PURPOSE
To provide senior sales support to the Account Directors and Account Managers.
JOB RESPONSIBILITIES
* Take new enquiries and quote on various finance packages, understanding the different finance products
* Package proposals to send to funders and follow up as necessary with an understanding of funder criteria and rates
* Provide additional information to bank/lenders as required
* Handle customer queries, working through differences to come to a positive customer outcome; using a variety of styles to negotiate appropriately
* Support the Account Managers/Directors with any marketing initiatives to generate new business eg mail shots, customer calls, dealer visits, etc as and when required
* Ensure all systems are updated accurately and in a timely manner
* Manage dealer accounts
* Maintain and develop existing dealer relationships in order to secure new and future revenue
* Keep dealers, funders and customers fully updated during the sales process
* Handle customer details in line with GDPR
* Work closely with the New Business Support team
* Work collaboratively with the accounts and underwriting departments to ensure correct processes are adhered to
* Report on current business volumes to ensure monthly targets are met
* When required, run reports for the Operations Director and sales team, ensuring all the data is accurate
* Provide support across all sales teams to assist with cover during periods of heavy workload or
* Keep up to date with compliance regulation updates including any changes within your role
SKILLS/EXPERIENCE
* Customer Services experience within the Finance/Banking/Financial Services Industries
* Confident communicator, happy to speak to people over the phone and communicate via email
* A positive attitude and able to work on own initiative
* Excellent planning & organisation skills
* Passionate and a good team player
* Strong sales focus and motivated to achieve targets
* Good business sense and an understanding of market principles
* Ability to build effective relationships internally and externally
Salary description
£30000.00 - £30000.00 per year