Job Description:
Role: Business Development Manager
The Position:
Responsible for the proactive management, development and growth of new & existing strategic client relationships and business streams, utilising a needs-based consultative selling process combined with superb account management skills. Primary responsible for the growth of key services, but also to contribute other new business opportunities.
Key Responsibilities:
Client Relationship
Managing and prioritising business growth opportunities within an assigned strategic account base.
Build and strengthen operational-level and senior level relationships across the customer base.
Plan, organise and deliver in a timely fashion the day to day account management tasks required for highly satisfied customers & contractual compliance.
Ensure that proposals, communications, business reviews and other interactions convey a highly professional image of the company at all times.
Support the evolution of the company’s ‘value proposition’ and ‘differentiation’ at client and industry level.
Administrate proposal activity within the CRM system, ensuring accuracy and timely reporting.
Leading multi-functional teams to complete contract renewal responses & proposals.
Complete customer due diligence, contract finalisation and operational roll out of new processes with the client, internal stakeholders and group legal.
Represent the division and the company at client / stakeholder meetings, site visits, audits, presentations and other meetings as required.
Develop & deliver a client engaged strategic account planning process that maximises opportunity, retention & profitable growth.
Business Management
Engage with & manage internal operational-level and senior level relationships in respect to customer needs, service delivery, issue resolution and the evolution of our ‘value proposition’.
Ensure the feasibility/sustainability/profitability of proposals in conjunction with internal departments.
Support internal and external reporting as required.
Ensure that company policies and procedures are complied with and in line with client & industry requirements. Where deficiencies are identified, initiate the appropriate corrective action.
Employee Engagement
Provide direction, guidance and support to staff in the provision of services, helping to ensure they are able to carry out their roles efficiently and effectively.
Create, maintain and enhance effective working relationships with all colleagues.
Deliver internal training and presentations that effectively communicate clients and company requirements.
Health Safety and Environment
Assist to embed a safety culture within the business to establish a secure and safe environment.
In conjunction with the Health and Safety Team, establish & maintain relevant H&S approvals and other regulatory compliances relevant to industry & clients.
Ensure personal compliance to the reporting procedure for accidents and near misses.
Personal
Actively participate in the company’s appraisal programme.
Develop own Personal Development and Sales Plan in line with agreed appraisal, taking responsibility for continued self-improvement.
Participate and embrace the development opportunities within the organisation in line with the agreed appraisal objectives.
Communicate effectively with colleagues within the division and across the company so that information is disseminated effectively and participate in sales forums and other project groups and meetings as required.
Work with other divisions on best practice, new bids and ‘+1’ opportunities, ensuring growth for the business.
Skills and Attributes:
Experience
Minimum of 3 years’ business development / account management experience working in a corporate environment with a track record of successful million £ plus contract management.
Experience of selling complex/specialist services using a high degree of initiative, creativity and self-motivation.
Proven track record in effective negotiating and influencing skills.
Knowledge of the Restoration/Insurance industry desirable (but not essential).
Skills
Amenable & approachable interpersonal skills.
Commercial and financial acumen.
Experience at interfacing at all levels throughout a client organisation.
Superb and demonstrable influencing and negotiation skills.
PC literate – understanding of how to use technology as a tool (Microsoft Office suite and internal systems).
Communication and presentation skills of the highest level.
Assertive, team player with the management skills required in challenging, pressured situations.
Credibility and gravitas in internal and client situations.
High degree of initiative & creativity.
Qualifications
Professional qualifications associated with the role (Sales/Marketing/Business).
Preferably degree level educated.
Other Attributes
A flexible working approach involving the requirement to travel throughout the UK at short notice with occasional overnight stays. The candidate must have a “can-do” attitude and be able to produce high quality results under tight time scales.
Job Types: Full-time, Permanent
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business
Salary description
£50000.00 - £60000.00 per year