This is a key role within the business, ensuring the smooth running of care services outside of standard office hours.
Role Overview:
You will act as the main point of contact for our clients and staff during out-of-hours periods, ensuring all shifts are covered and any issues are managed effectively and professionally.
Key Responsibilities:
Managing and coordinating staff bookings and shift cover
Responding to emergency situations and last-minute staffing issues
Acting as the first point of contact for clients and care staff
Ensuring continuity of care services at all times
Escalating issues where required and maintaining clear communication
Supporting with sickness and holiday cover outside of your allocated weekend
About You:
Previous experience in care coordination or a similar role (preferred)
Strong organisational and problem-solving skills
Ability to work independently and remain calm under pressure
Excellent communication skills
Flexible and reliable approach to work
What We Offer:
Flexible working pattern (minimum 1 weekend per month)
Opportunity to play a vital role in service delivery
Supportive team environment
Additional shifts available for holiday/sickness cover
This role would suit someone experienced in care or recruitment who is looking for flexible, part-time work with responsibility and autonomy
Salary description
£13.00 - £20.00 per hour