Inside sales / Freight Operations

We are working on behalf of a well-established and growing freight forwarding business in Southampton to recruit two new team members due to internal progression and retirement. This is a fantastic opportunity to join a stable company offering long-term career growth within a supportive team environment.

💼 The Roles

We are hiring for:
1️⃣ Inside Sales (Freight)
2️⃣ Inside Sales + Import Operations (Dual Role) (for candidates who enjoy a mix of sales & ops)

🚀 Key Responsibilities

• Preparing and sending accurate, competitive freight quotations
• Following up quotes to secure bookings and maximise conversions
• Building strong relationships with customers through excellent service
• Supporting team data, market insights, and pricing feedback

For the dual role (additional duties):
• Managing import bookings from quote win through to completion
• Liaising with origin offices and updating customers on shipment progress
• Checking and amending draft Bills of Lading
• Ensuring accuracy across bookings, documentation, and invoicing

✅ What We’re Looking For

• 1–2+ years’ experience in freight forwarding/shipping
• Confident, friendly, and customer-focused approach
• Strong communication skills (phone & email)
• Detail-oriented with good organisational skills
• Comfortable working in a fast-paced, target-driven environment
• Basic IT and numeracy skills

💰 Salary & Benefits

• £27,000 – £30,000 (Inside Sales)
• £28,000 – £32,000 (Dual role, DOE)
• Bonus scheme (bi-annual, after 1 year)
• 20 days holiday + bank holidays (increasing with service)
• Additional attendance-based holiday incentive
• Pension scheme
• Free on-site parking (including evenings & weekends)
• Smart casual dress (dress-down Fridays)

⏰ Working Hours

Monday – Friday, 9:00am – 5:30pm (1-hour lunch + breaks)

If you’re looking for a stable role with progression opportunities in a reputable freight business, we’d love to hear from you. Apply now or get in touch for more details