HR Advisor

HR Advisor
Ipswich, 3 days a week, 2 from home
Up to £38,000pa
Minimum of 2 months
 
The Employee Relations Advisor supports the organisation by managing and advising on people-related matters, ensuring fair, consistent and compliant handling of colleague relations issues. Working within the People Team, the role provides first‑line specialist advice to managers and handles a varied casework portfolio including conduct, performance, absence and grievance matters.
This role requires confident communication, sound employment law knowledge, and the ability to coach managers to resolve people issues effectively.
 
Key Responsibilities
Case Management

Manage a caseload of employee relations issues from start to finish, including disciplinary, grievance, capability, absence, probation and appeals.
Provide clear, practical advice that balances legal requirements with operational needs.
Draft formal correspondence such as meeting invitations, outcome letters and case summaries.
Support or lead investigations, including conducting interviews and preparing evidence packs.
Escalate complex or high‑risk matters appropriately.Policy & Compliance

Apply HR policies accurately and consistently.
Ensure all case handling complies with employment legislation and internal processes.
Maintain organised, confidential and audit‑ready case records. 
Manager Support & Coaching

Coach managers to build confidence and capability in handling employee relations matters.
Contribute to training sessions or workshops on topics such as absence, conduct and performance.
Support the creation of manager-friendly tools such as FAQs and checklists.Collaboration & Stakeholder Engagement

Work closely with colleagues within the People function to ensure consistency of advice and practice.
Partner with business stakeholders to share insights and proactive recommendations.
Liaise with legal or external advisers when required.Data, Reporting & Insight

Maintain accurate case data in HR systems.
Contribute to regular reporting by providing updates, case metrics and commentary.
Flag trends or recurring issues and suggest preventative actions.Continuous Improvement

Support the review and development of policies, processes and toolkits.
Share learning from casework to help improve manager capability and reduce repeat issues. 
Skills & Experience Required
Essential

CIPD Level 5 or equivalent HR/ER experience.
3–5 years’ experience in HR with hands-on case management exposure.
Strong understanding of UK employment law.
Ability to draft clear and accurate case documents.
Confident in coaching and advising managers.
Strong organisational skills and ability to manage multiple cases