You’ll play a key role in managing debtor accounts, reducing overdue balances, maintaining accurate records within our ERP system, and supporting wider business operations with clear and insightful reporting.
If you’re analytical, organised, and confident communicating with stakeholders at all levels — we’d love to hear from you.
What You’ll Be Doing
Credit Control & Account Management
Proactively managing customer accounts to ensure payments are made in line with agreed terms
Reconciling complex accounts and resolving customer queries
Monitoring debtor balances and reducing overdue debt
Escalating serious payment concerns and credit risks
Providing weekly and monthly debt analysis with commentary to senior management Credit Risk & Compliance
Setting up and reviewing credit limits in line with credit checks and insurance policies
Liaising with Sales to manage and mitigate bad debt risk
Preparing quarterly credit insurance declarations and ensuring policy compliance Systems & Administration
Maintaining accurate customer records in the ERP system
Onboarding new customers (credit checks, applications, account setup)
Reviewing and authorising sales orders in line with company policy
Releasing held orders in a timely manner
Completing daily bank reconciliations and allocating cash receipts
Running invoices and monthly statements
Supporting credit control processes across subsidiaries Reporting & Process Improvement
Preparing and analysing weekly/monthly debtor reports (Excel-based)
Supporting month-end, year-end, and audit processes
Calculating bad debt provisions and analysing AR ledgers
Recommending improvements to processes, reporting, and systems What We’re Looking For
Proven experience in a Credit Control role
Experience working with large ERP systems
Strong experience analysing debtor reports
Advanced Microsoft Excel skills (including Lookups and Pivot Tables)
Strong attention to detail and analytical ability
Salary description
£35000.00 - £38000.00 per year