Duty Manager

£13.25 p/h
24 Hours p/w
Sunday 2pm-10pm, Wednesday 7am –3pm & Friday 2pm – 10pm 

Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Bettws SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.

Company Overview:

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Reporting to the Store Manager the Duty Manager will be helping to drive growth within the company owned Bettws SPAR store. As a member of the ‘Duty Manager’ team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.

Key Responsibilities:

Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
Assisting the Store Manager to deliver all store operations, objectives and KPI’s
Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
Carrying out performance management/absence management as appropriate 
Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues 
Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Bettws 
Adhering to all company policies and procedures and processes
Duty Manager Skills Required:

Previous management or supervisor experience within a food retail or similar fast-paced operation
Committed to achieving and sustaining exceptional customer service standards
Able to plan, organise and prioritise effectively
Ability to communicate and influence at all levels
Able to take appropriate action and make decisions 
Committed to promoting collaborative working
Enthusiastic and flexible with a positive attitude
Committed to developing own skills and apply learning to improve own performance
What's in it for you?

Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
Cycle to work scheme
Develop your skills and capability in a highly supportive and multi-diverse culture
Outstanding Training & Development opportunities
Gain hands-on experience in a high volume, fast paced environment
Enhanced Maternity & Paternity pay packages 
Flexible working hours opportunity 
Excellent additional benefits package including: 
Early access to your pay through ‘EarlyPay’
24/7 access to your payslips via HR/Payroll portal
12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
Wellbeing support – access to emotional support, counselling, legal and financial advice
Company Pension Scheme
Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
NEST pension scheme
Extra Holiday - Purchase Scheme
Long Service Awards 

If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Bettws Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence. 

 Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all.  We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

You may have experience of the following: Retail Supervisor, Store Supervisor, Shift Manager, Team Leader, Front-of-House Supervisor, Assistant Manager, Convenience Store Supervisor, Retail Team Leader, Customer Service Supervisor, Shift Leader, Department Supervisor, Retail Duty Supervisor, Store Keyholder, Retail Floor Manager, Senior Sales Assistant, or Operations Supervisor.

REF-(Apply online only)