The role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations.
Job Purpose
The Supply Chain Coordinator is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet.
This role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership.
Required Skills & Experience
* Experience in a facilities management, helpdesk, or operational coordination role.
* Experience working with subcontractors, agencies, or suppliers in an operational environment.
* Strong coordination and organisational skills with the ability to manage multiple priorities.
* Confident communicator with the ability to build effective working relationships.
* Ability to follow structured processes and resolve issues quickly.
* Strong attention to detail, particularly around compliance, records, and approvals.
* Customer-focused with a proactive and flexible approach.
* Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable).
* Comfortable working varied hours, including nights or weekends if required.
Education / Qualifications:
* Excellent written and verbal communication in English.
* Facilities Management training or qualifications desirable.
* Minimum of 3 years’ experience in FM, helpdesk, or operational support roles.
* Strong IT skills with a willingness to develop further
Salary description
£35000.00 - £40000.00 per year