Showroom Manager - Mobility Retail

Showroom Manager – Mobility Retail - Immediate Start West Midlands.

Our client is looking for a driven and customer-focused Showroom Manager to lead the day-to-day running of their mobility retail showroom. This is a hands-on role where you’ll combine sales, customer care, and operational management to deliver an excellent in-store experience.

You’ll be working with a range of products including mobility scooters, wheelchairs, rise & recline furniture, and stairlifts—helping customers find the right solutions to improve their quality of life.

About The Company

They’re passionate about delivering an exceptional retail experience across every one of their stores nationwide. As a growing leader in the Motability industry, they are committed to operational excellence, innovation, and empowering their store teams to succeed.

Key Responsibilities:

Managing the daily operations of the showroom
Delivering a high level of customer service and driving sales
Listening to customer needs and recommending the most suitable products
Building strong, long-term customer relationships
Liaising with engineers to coordinate in-life service, maintenance, and repair work for customers
Supporting customers post-sale to ensure a smooth and professional aftercare experience
Maintaining a clean, tidy, and well-presented showroom
Stock replenishment and merchandising
Handling daily banking and cashing up
Using internal systems and computers confidently
What They’re Looking For:

A sales-driven individual with a passion for customer service
Strong communication and listening skills
Highly organised with excellent attention to detail
Confident using computers and systems
Ability to work independently and take ownership of the store
Full UK driving licence and access to a vehicle (essential)
Working Hours:

Monday to Saturday, 9:00am – 4:00pm
5 days one week / 6 days the next (alternate rota with a day off in the week)
What They Offer:

Competitive basic salary plus commission
On-target earnings of £27,000 – £32,000
Full training provided
Supportive working environment
Opportunity to make a real difference to customers’ lives
If you’re a motivated retailer who enjoys helping people and wants to be part of a growing business, they’d love to hear from you.

*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list.  You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website