Customer Support Administrator

Customer Support Administrator

Location: Nottingham (Hybrid after training)
Salary: £28,000 - £30,000 (Pro Rata)
Start Date: Immediate / ASAP + Extension

Are you an experienced Customer Support Administrator or Order Processing Administrator looking for a stable 6-month contract with a well-established engineering business, which is highly likely to be extended?

This is a customer-focused administrative role supporting order processing, handling inbound calls and emails, producing reports, and ensuring smooth day-to-day coordination between customers and internal teams.

The Role

Handling inbound customer calls and email enquiries
Processing customer orders accurately through SAP / ERP systems
Providing order updates, delivery information, and resolving basic queries
Producing Excel-based reports and emailing updates to clients
Managing shared inboxes and maintaining accurate system records
Supporting internal teams with general administrative coordination

The Person

Experience in customer service, order processing, or administrative support
Confident dealing with customers over the phone and via email
Strong Excel skills (reporting and data handling)
SAP experience desirable but not essential
Organised, accurate, and comfortable working in a fast-paced environment
Must be able to get to an office location in Colwick Industrial Estate (NG4)BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates