Referral Coordinator

Job Title: Referral Coordinator
Location: Ipswich, Suffolk
Contract Type: Full Time, Permanent
Working Pattern: Term Time Only (40 hours per week)
Salary: £32,000 (pro rata)
Sector: Education
About the Role
Eleven 11 Recruitment is recruiting on behalf of our client for a Referral Coordinator

We are seeking an organised and proactive Referral Coordinator to join a busy Education Services team. This role suits someone who thrives in a fast-paced environment, enjoys problem-solving, and is confident building effective working relationships with local authorities, schools, and internal stakeholders.
Key Responsibilities
•Manage and process all incoming referrals, ensuring accurate documentation and timely communication.
•Coordinate internal consultations and support the development of tailored education packages.
•Maintain referral tracking systems, monitor timelines, and support smooth onboarding of learners.
•Ensure compliance with safeguarding, GDPR, and commissioning requirements.
•Support invoicing processes by maintaining accurate placement data, including start and end dates, and liaising with finance teams.
•Monitor tutor rates, budgets, and mileage claims, ensuring records are accurate and appropriately approved.
•Contribute to service development by analysing referral trends and supporting growth initiatives.
About You
•Strong organisational and administrative skills.
•Excellent communication and relationship-building abilities.
•Comfortable working with data, documentation, and multiple stakeholders.
•Proactive, with the ability to manage competing priorities effectively.
•Previous experience in education, commissioning, or local authority environments is desirable but not essential.
Personal Attributes
•Calm, positive and resilient — even in challenging situations
•Warm, friendly and approachable, able to build strong working relationships
•Flexible, proactive and able to use initiative
•A team player who contributes to a collaborative culture
What’s on Offer
•Supportive and collaborative team environment.
•Opportunities to contribute to service improvement and growth.
•A role where you can make a meaningful impact on learners and local communities.
To apply please call us on (phone number removed) or apply online to (url removed)