Location: Wilmington, Kent
Contract Type: Full-time, Permanent
Sector: HVAC / Air Conditioning / Building Services
Salary: £35,000, £45,000 (DOE) + Overtime Available
Overview
We are working with a well-established and growing HVAC contractor seeking an experienced Air Conditioning Technical Coordinator to join their office-based team in Wilmington. This role would suit a former AC Engineer with strong installation and diagnostic experience, or an individual who has worked within a manufacturer’s technical support department. The successful candidate will play a key role in supporting engineers, coordinating technical information, preparing quotations, and ensuring smooth communication between customers and the delivery team.
Key Responsibilities
* Preparing and issuing quotations for new air conditioning projects
* Managing customer communications via email and phone
* Proactively following up quotations to secure orders
* Ordering AC units and spare parts
* Reviewing incoming engineer job reports and advising on follow-up works
* Producing quotations based on engineer recommendations
* Providing technical support and guidance to office staff
* Completing RAMS (training provided if required)
* Supporting overall coordination of air conditioning projects
Requirements
* Minimum 5 years’ experience within the air conditioning industry
* Strong knowledge of AC and ventilation systems
* Previous hands-on engineering or technical support experience (desirable)
* Excellent organisational skills and strong attention to detail
* Confident, professional, and personable approach
* Competent with Microsoft Word, Excel, and Outlook
* Full UK Driving Licence (essential)
* Must live within 20 miles of DA2 7ER (office not accessible via train)
Qualifications
Relevant HVAC / Air Conditioning experience (formal qualifications beneficial but not essential)
Experience completing or understanding RAMS (training can be provided)
What’s on Offer
£35,000 – £45,000 basic salary (depending on experience)
Overtime available during peak periods
Full-time permanent position
Monday – Friday, 08:30 – 17:30
Laptop and mobile phone provided
28 days annual leave (including bank holidays) with option to purchase additional leave
Ongoing training and professional development
Supportive team environment with regular social events
Salary description
£35000.00 - £45000.00 per year