Telesales Specialist

K.A.G. Recruitment is delighted to be partnering exclusively with one of the UK's leading suppliers of IT solutions, providing high-quality IT Support, Services, and Solutions to Educational, Public, and Private Sector organisations. This is an exciting opportunity to join a growing and forward-thinking business based in Stafford to play a key part of their continued expansion.
Role: Telesales Specialist
Salary: £35,000 + competitive KPI bonus and package
Location: Stafford
Hours of Work: 37.5 hours per week
Purpose of the Role
As the Telesales Specialist, you will be responsible for developing and expanding relationships with key channel partners, including resellers, system integrators, MSPs, and other technology partners, with a focus on IT Recycling.
You will play a key role in driving revenue growth and increasing market share by proactively engaging potential customers, generating new business opportunities, and closing sales. This position requires a commercially minded individual with strong relationship-building skills, a proactive approach, and a passion for delivering results.
Key Responsibilities
* Sell IT recycling services
* Promote products and services to generate and secure appointments
* Build and develop relationships with new customers, identifying opportunities for additional sales
* Encourage customer engagement with the Stone360 app
* Gather and accurately record customer information and requirements for the Partner Manager
* Qualify customer needs ahead of meetings
* Maintain accurate records of activity on the CRM system
* Work collaboratively with IT Recycling Operations before and after collections
* Handle customer queries and complaints promptly, ensuring correct escalation where required
* Contribute ideas and support continuous improvement within the team
* Follow internal management systems and safety procedures
You will bring proven sales experience with a strong track record of achieving financial targets, alongside the ability to plan and manage an effective schedule of meetings. Experience in generating new business through proactive prospecting is essential.
You will also demonstrate strong geographical knowledge of the UK, a flexible and positive "can-do" attitude, and excellent communication skills. Ideally, you will have experience in IT sales or IT asset disposal although this is not essential, with an understanding of equipment resale value.
Knowledge of ADISA accreditations, services, and reporting is highly advantageous, along with experience working across private, public, or education sectors