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CBW Staffing Solutions

Facilities Helpdesk Administrator

CBW Staffing Solutions West Hendon
32,000
32 - 40 hour


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    CBW Staffing Solutions

    Facilities Helpdesk Administrator

    CBW Staffing Solutions West Hendon
    32,000
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £32,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Facilities Helpdesk Administrator – FM Provider – North London– Up to £32,000 per annum Are you an experienced FM Helpdesk Administrator looking for your next opportunity?

    Do you want to expand your experience within a growing Facilities Management environment?

    This is an excellent opportunity to join an established FM provider based in North London on a Permanent basis. You will be part of a busy, fast-paced team supporting day-to-day facilities operations, where your organisational skills and attention to detail will be highly valued.

    Hours of Work / Details:
    08:00am – 17:00pm

    Monday to Friday (Office Based)

    Up to £32,000 per annum

    On Site Parking Available 
    Permanent role

    Key Responsibilities:
    Handling incoming and outgoing calls to support the facilities function in a professional manner

    Managing and maintaining the FM Helpdesk inbox

    Scheduling reactive maintenance call-outs and prioritising urgent requests

    Reviewing jobs logged throughout the day and allocating tasks to Engineers accordingly

    Raising and processing purchase orders and supporting invoice administration

    Issuing and closing both planned preventative maintenance (PPM) and reactive maintenance visits

    Accurately inputting and updating data within the CAFM system

    Assigning tasks via CAFM (Concept or similar system)

    Raising corrective maintenance tasks following completed PPM visits

    Supporting Office and Contract Managers with general administrative duties

    Responding to queries from engineers, clients, and management

    Organising daily workload to ensure service level agreements are met

    Requirements:
    Previous Helpdesk experience within Facilities Management/Construction 

    Strong general administrative background

    Working knowledge of CAFM systems (Concept or similar)

    Confident IT skills including Microsoft Office

    Strong communication and organisational skills

    Interested? Please send your CV to Claire at CBW Staffing Solutions for more information or to apply.

    We look forward to hearing from you
    Salary description

    £32000.00 - £32000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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