Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like We are working with a high-growth, digitally led consumer brand that is continuing to scale across the UK, US and international markets.
This is a senior opportunity for a Head of Ecommerce to take ownership of online performance, leading the next phase of growth across digital trading, marketing and customer experience.
The Head of Ecommerce will play a central role in driving revenue, improving conversion and building a best-in-class ecommerce function across multiple markets.
The Head of Ecommerce will lead all aspects of digital performance, from onsite optimisation and trading strategy through to CRM, retention and acquisition.
This role requires a balance of strategic leadership and hands-on delivery, with responsibility for aligning teams and driving commercial outcomes.
Key Responsibilities
Own overall ecommerce performance, including conversion rate, average order value and revenue growth
Lead trading strategy across product launches and core ranges
Plan and execute campaigns to drive sell-through and maximise stock efficiency
Oversee digital marketing performance across all channels, ensuring alignment with ecommerce objectives
Develop and scale CRM and loyalty strategy to improve retention and lifetime value
Lead lifecycle marketing across email, SMS and retention channels
Drive growth of subscription and recurring revenue streams
Own performance across UK, US and international markets, identifying opportunities for expansion
Lead campaign planning across key trading periods, aligning product, marketing and ecommerce teams
Continuously improve onsite experience and optimise the ecommerce tech stack
Lead, develop and grow a high-performing ecommerce team
About You
Proven experience in a senior ecommerce leadership role within a consumer or D2C environment
Strong commercial acumen with a track record of driving revenue growth
Deep understanding of digital marketing and performance channels
Experience building CRM, retention and loyalty strategies
Data-driven mindset with strong analytical capability
Experience operating across international markets, particularly US
Strong leadership skills with the ability to build and develop teams
Comfortable operating in a fast-moving, performance-focused environment
Why Apply
Join a business with strong growth momentum across multiple markets
Opportunity to take full ownership of ecommerce strategy and performance
Work in a highly collaborative environment with clear commercial focus
Play a key role in shaping the next phase of growth
Competitive salary and benefits packageApply today to find out more!
BH35743
Salary description
£70000.00 - £90000.00 per year