Clinical Services Manager

Role:                  Counselling Services Manager – Domestic Abuse

Salary:              £37,000 – £41,500 FTE

Hours:               30 hours per week

Contract:         12 months (maternity cover)

Location:         Home-based (with fortnightly travel to service sites in the Southwest)

About the Role

We are recruiting on behalf of National Charity and are looking for an experienced Clinical Service Manager/ Counselling Services Manager to lead their specialist Domestic Abuse Counselling Services in the Southwest. This is a key leadership role responsible for delivering high-quality, trauma-informed services to adults, children and families.

You will oversee service delivery, safeguarding, clinical governance, and team performance, ensuring safe, effective and outcome-focused support.

Key Responsibilities

Lead and manage a team of staff and volunteers
Act as Designated Safeguarding Lead
Oversee referrals, assessments, waiting lists and clinical outcomes
Manage service performance, audits, and reporting (monthly and quarterly)
Monitor budgets and financial performance
Ensure compliance with safeguarding, quality and risk frameworks
Chair team meetings and coordinate clinical supervision
Build partnerships with external agencies and stakeholders
Contribute to service development and continuous improvementRequirements

Experience in service management within health, social care, counselling or related services
Minimum Level 5 Counselling/ Therapeutic Qualification and experience of working within a therapeutic capacity
Strong knowledge of safeguarding and risk management
Experience supporting individuals affected by trauma including domestic abuse/ sexual abuse would be highly desirable
Proven leadership and people management skills
Experience managing budgets, contracts and performance data
Ability to work collaboratively with multi-agency partnersAdditional Information

This role is home-based with fully paid travel to services approximately every two weeks
Enhanced DBS check requiredAbout the Client

Our client is a national charity supporting families through change, challenge and crisis for over 100 years. They are committed to safeguarding, equality, diversity and inclusion, and creating a supportive and inclusive workplace.

For more information, please call the team on (phone number removed) and ask to speak to Ria or email her your CV at

Supporting Futures Consulting acts as both an employer and an agency