Job Type: Full-Time, Permanent
⏰ Hours: 40 hours per week + overtime & on-call rota
Salary: Competitive, Dependent on Experience (DOE)
Job Overview
We are currently recruiting an experienced and motivated Service Engineer / Service Technician to join our growing service team.
This is a field-based role involving the servicing, maintenance, and commissioning of customer systems, with a strong focus on quality workmanship and excellent customer service.
You will work both independently and as part of a supportive team, covering customer sites within your allocated area.
Key Responsibilities
Carry out routine servicing and reactive maintenance
Diagnose and repair system faults
Commission equipment following training
Represent the business professionally on customer sites
Maintain accurate service reports and documentation
Use mobile devices and systems for job management
Deliver high standards of customer care
Participate in the on-call rota
Work closely with senior engineers and management
Requirements
Previous experience in a service, maintenance, or engineering role (preferred)
Strong customer service and communication skills
Confident using smartphones, tablets, and laptops
Ability to work independently and manage workload effectively
Good written and verbal communication skills
Full UK Driving Licence (essential)
Understanding of British Standards (desirable)
Willingness to learn and develop professionally
Essential Certifications
FIA (Fire Industry Association) Certification
Honeywell Certificate of Completion (or equivalent)
Full UK Driving Licence
Desirable (Not Essential)
ECS (Electrotechnical Certification Scheme) Card
Asbestos Awareness Training
Manual Handling Training
Enhanced DBS Clearance
Benefits
Competitive salary (based on experience)
Overtime and on-call payments
Company vehicle and tools provided
Full training and ongoing development
Stable, long-term employment
Additional Information
On-call: 1 day per week (with notice provided)
Overtime available
Salary description
£35000.00 - £38000.00 per year