Hospitality Assistant

Hospitality Assistant
Salary: Hourly, dependent on experience and skills + Benefits
Hours: Casual / as and when required with weekend and bank holiday working.
Based at Ampleforth Abbey YO62
Closing date: 2nd April 2026
Benefits
* Up to 8% employer-matched pension
* Life assurance
* Free lunch during working hours
* Free on-site parking
* 20% discount at the Tea room and Abbey Shop
* Cycle to Work Scheme
* Christmas Closure
* Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow
* Employee Assistance programme
* Retail savings platform
* 50% discount on fitness suite, swimming and other activities at St Albans Centre
About Ampleforth Abbey
Ampleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.
Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.
Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.
The Role
We are seeking a reliable and flexible General Hospitality Assistant to support our hospitality operations across housekeeping, the tearoom, and events. This is a varied, hands-on role ideal for individuals who enjoy working with people and being part of a supportive team.
The position is casual and hours are offered on an as-and-when-required basis. Shifts will include weekends and bank holidays.
Main Responsibilities but not limited to:-
Housekeeping
* Cleaning guest bedrooms and bathrooms to a high standard
* Cleaning public areas across the Abbey site
* Undertaking deep cleaning tasks as required
Tearoom
* Serving hot drinks and food to guests
* Preparing drinks and light refreshments
* Clearing and cleaning tables
* Providing friendly and efficient customer service
Events & Functions
* Assisting with the service of lunches and dinners
* Supporting guests attending events, retreats, and functions
* Helping with room setup and clear-down
* Directing guest parking and offering general assistance
Skills and Attributes
You will be:
* Friendly, approachable, and professional
* Reliable and flexible with availability
* Comfortable working as part of a team
* Able to work independently when required
Essential Requirements
* Own transport is essential due to the Abbey’s remote location
* Willingness to work weekends and holidays
* Ability to undertake physical tasks such as cleaning and standing for periods
Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.
Interested? If you feel that you possess the relevant skills and experience, then please submit your cv
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