Location: Tunbridge Wells, Kent, TN1
Pay Rate: £14.78 per hour
Hours: 42 hours per week – 4 on / 4 off (Days & Nights)
Contract: Full-time, Permanent
About the Role
We are seeking a vigilant and proactive CCTV Operator to join a fast-paced retail control room environment. This is a dynamic role where you will monitor live incidents, respond quickly to situations, and support the safety of a busy retail site.
Key Duties
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Monitor CCTV systems and respond to incidents in real time
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Manage access control and maintain accurate records
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Act as a key communication point within the control room
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Handle alarms, emergencies, and liaise with emergency services
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Complete incident reports and maintain control room logs
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Support the smooth running of a high-pressure environment
Requirements
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Valid SIA Licence and CCTV Licence (essential)
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Strong communication and IT skills
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Ability to stay calm and make decisions under pressure
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Experience in a busy control room or retail environment (desirable)
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Professional and reliable with a strong attention to detail
City Group is an equal opportunity employer and welcomes applications from all backgrounds
Salary description
£14.78 - £14.78 per hour