Key Responsibilities
Account Management: Take ownership of a portfolio of existing customers, focusing on maintaining relationships and driving repeat business through proactive sales calls.
Sales Collaboration: Work closely with the wider sales team to meet and exceed sales targets, contributing to the overall success of the department.
CRM Management: Accurately record and update all relevant market and customer information within the CRM system to track progress and support decision-making.
Production Coordination: Work in tandem with the production department to ensure customer orders are processed efficiently and deadlines are met.
Customer Support: Address and resolve customer queries and issues promptly, ensuring a high level of customer satisfaction.
About You
· Experience: A minimum of 2 years’ experience in an internal sales or account management role, with a proven track record of achieving sales targets.
· Drive: Highly motivated with a strong desire to upsell and develop new business opportunities.
· Communication: Exceptional communication skills, both verbal and written, with the ability to build rapport and engage customers effectively.
Technical Skills: Proficient in Microsoft Word, Excel, and PowerPoint. Knowledge of ERP systems for order processing is an advantage but not essential.
If you would like more information then please call us on (phone number removed) for an informal chat
Salary description
£290.00 - £30000.00 per year