Addlestone (Multi-Site Role)
£30,647 + 34 Days Holiday + Local Government Pension + Excellent Benefits + Long-Term Progression
Are you an IT Support Engineer with experience in first or second line support?
Do you want a varied, field-based role where you'll work across multiple sites, develop your technical skills, and play a key role in keeping critical systems running?
This is a fantastic opportunity to join a large, forward-thinking organisation that is heavily invested in technology and continuous improvement. Supporting multiple sites across the region, they are committed to creating modern, high-performing IT environments that enable both staff and users to thrive.
With a strong focus on collaboration, innovation and development, this organisation offers clear progression pathways, ongoing training, and a genuinely supportive team culture. You'll be part of a well-structured IT function where your contribution has real impact and your development is prioritised.
In this role, you'll be responsible for delivering first and second line support across multiple sites, ensuring systems are running smoothly and users are fully supported. You'll work on a mix of day-to-day troubleshooting, installations, system upgrades and wider IT projects, giving you a highly varied and engaging workload.
You'll also play a key role in maintaining hardware, supporting network infrastructure, monitoring system performance and ensuring security and compliance standards are met. This is a hands-on role where no two days are the same, ideal for someone who enjoys problem solving and working in different environments.
The organisation is known for investing in its people, offering structured development, defined career pathways and a strong benefits package. This includes a generous holiday allowance of 34 days, access to a local government pension scheme, wellbeing support including 24/7 GP access, and additional perks such as retail discounts and cycle to work schemes.
The Role
*Provide first and second line IT support across multiple sites
*Monitor and respond to service desk tickets within agreed timeframes
*Install, configure and maintain hardware, software and network systems
*Support system upgrades, deployments and IT projects
*Maintain equipment and carry out basic repairs when required
*Monitor backups, system performance and security processes
*Ensure compliance with IT policies, data protection and legislation*
Support users and troubleshoot technical issues in a professional manner
The Person
*Experience in first or second line IT support
*Strong knowledge of end-user devices, networks and IT systems
*Excellent problem-solving skills and attention to detail
*Ability to communicate effectively with non-technical users
*Understanding of data protection and IT compliance
*Full UK driving licence and willingness to travel between sites
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.
We are an equal opportunities company and welcome applications from all suitable candidates
Salary description
£30000.00 - £30000.00 per year