Administrator

Administrator – Social Housing / Repairs

Nottingham | Full Time | Office Based

Salary: £28,000 – £30,000 (DOE)

40 hours per week | Monday to Friday (8:30am – 5:00pm, early finish Friday)

We are currently recruiting for an experienced Administrator to join a growing refurbishment and maintenance team, supporting social housing projects across the region.

This role is ideal for someone who has previously worked within social housing, repairs or planned maintenance, and understands the pace, systems and coordination involved in delivering works such as kitchens & bathrooms, externals, and damp & mould programmes.

The Role

• Provide administrative and call-handling support across social housing refurbishment and maintenance contracts

• Coordinate appointments with tenants, operatives and subcontractors

• Manage and update works on internal and client systems (including EasyBop)

• Support delivery of programmes including kitchens & bathrooms, external works, and damp & mould remediation

• Ensure all data, job updates and records are accurate and up to date

• Work closely with delivery teams to ensure KPIs and service levels are met

• Deliver a high level of customer service when handling tenant enquiries

About You

• MUST have previous experience within social housing, repairs or planned maintenance

• Experience working for a council, local authority, housing association or social housing contractor is highly desirable

• Understanding of maintenance programmes such as kitchens & bathrooms, externals or damp & mould

• Strong administrative and organisational skills

• Confident communicator with a professional telephone manner

• Able to work in a fast-paced environment and manage multiple priorities

• Proficient in Microsoft Office

• Experience with systems such as Total Mobile, Risk Hub or EasyBop would be advantageous

Benefits

• £28,000 – £30,000 basic salary

• 26 days holiday plus bank holidays

• Bonus scheme based on performance

• 5% pension contribution

• Private medical insurance

• Life assurance

• Option to buy/sell up to 5 days holiday

• Sharesave scheme (after 1 year)

• Cycle to Work scheme

• Access to employee discounts portal

• Digital GP & Employee Assistance Programme

This is a fantastic opportunity to join a well-established organisation delivering essential services within the social housing sector, where your experience will make a real impact.

Apply now if you have a background in social housing or repairs and are looking for your next opportunity.

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