Operations Director

Operations Director

£60,000 to £70,000 per annum DOE | Location: Rugeley | Car Allowance | Pension (Class B Shares 1%)

We are recruiting for an Operations Director in the Rugeley, Staffordshire area. You will be working with a growing, fast-paced business delivering print, fulfilment and marketing services, taking ownership of core operational functions and aligning production, warehouse, fulfilment and customer service into a high-performing, commercially driven operation. 

Working closely with the Managing Director, you will bring structure, clarity and leadership to operational processes while ensuring the business consistently delivers exceptional service to clients. This is a hands-on senior leadership role with the opportunity to shape operational strategy and support long-term business growth. 

Benefits of working with us as an Operations Director:

£60,000 to £70,000 per annum DOE
Car allowance
Company pension
Share entitlement
Free onsite parking
Opportunity to shape and influence business operations at a senior level
Requirements of an Operations Director:

You will need the following:

Multi-disciplined experience in senior operational leadership within an SME environment
Experience within print, production, fulfilment, logistics or supply chain environments
Proven ability to improve operational efficiency and structure
Strong commercial awareness and cost control capability
Experience leading multi-department operational teams
Ability to implement systems, processes and scalable frameworks
Strong communication and cross-functional leadership skills
Hands-on leadership approach with strategic oversight
 Details:

Pay rate: £60,000 to £70,000 per annum DOE
Location: Rugeley, Staffordshire
Hours of work: Full time
Duration: Permanent
Role of an Operations Director: 

Operational Leadership

Leading Production, Warehouse, Fulfilment and Customer Service teams
Translating business strategy into clear operational plans and deliverables
Implementing strong processes, accountability frameworks and performance metrics
Creating alignment between departments to ensure smooth workflow delivery
Service Delivery & Client Performance

Owning operational delivery against client SLAs
Ensuring service commitments are realistic, monitored and consistently achieved
Identifying operational challenges and implementing sustainable improvements
Production, Warehouse & Fulfilment Management

Overseeing production planning, workflow scheduling and supplier relationships
Ensuring fulfilment operations maintain accuracy, stock integrity and reliable dispatch
Driving consistency across print, POS, merchandise and mailing workflows
Commercial & Financial Oversight

Protecting margins through cost management and supplier negotiation
Monitoring operational efficiency, wastage and cost control
Working closely with Finance to align operational reporting with commercial performance
Systems & Process Improvement

Strengthening operational systems including CRM and workflow tools
Standardising processes across departments to reduce inefficiencies
Implementing scalable frameworks to support business growth
Leadership & Culture

Leading and developing operational managers and department heads
Building a culture of accountability, professionalism and continuous improvement
Developing talent within operational teams
If you are interested in the above Operations Director role please click apply

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